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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margaret Jarocki

Margaret Jarocki

January 16, 2026

5  out of  5
rating by Margaret Jarocki
"Always a consistent and great experience working with the Wayne Cottrell team. I work with Kristy Strickland and she's fantastic!"
We responded:
"Thank you for your kind words and for sharing about your consistently positive experiences with our team! Kristy’s dedication and approach make her a pleasure to work with, and we appreciate you taking the time to share this, Margaret!"
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Matthew Bennett

January 15, 2026

5  out of  5
rating by Matthew Bennett
"Great insurance, able to have affordable home and auto insurance. Thank you Brianna for being so kind and understanding of my insurance needs."
We responded:
"We’re so glad this has been a positive experience for you. Having affordable home and auto coverage that truly fits your needs is important, and it’s wonderful to hear Brianna’s kindness and understanding made a difference. We appreciate you sharing this and trusting us with your insurance!"
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Andreonekay

January 13, 2026

5  out of  5
rating by Andreonekay
"Excellent customer service. The representative took the time to review my policy, clearly explained why my premium decreased, and helped lower my bill from $380 by $80. Very knowledgeable, patient, and efficient. I appreciate the transparency and support—highly recommend"
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear our representative walked you through your policy, explained the premium change clearly, and helped lower your bill. Our team appreciates your recommendation, and we look forward to assisting you again in the future."
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T. Adams

January 12, 2026

5  out of  5
rating by T. Adams
"Mary was extremely professional, knowledgeable and helpful with my business insurance needs!"
We responded:
"Thank you for your kind words and great recommendation!"
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Christine Moremen

January 9, 2026

5  out of  5
rating by Christine Moremen
"Curt Gardiner took care of all of my insurance needs in one smooth session. He was very friendly and courteous, i highly recommend him to others."
We responded:
"What a great endorsement, Christine! It’s wonderful to know your insurance needs were handled smoothly and with such friendly service. We’re always here if you need anything."
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Natasha Malave

January 5, 2026

5  out of  5
rating by Natasha Malave
"Warm + Professional I can’t say enough great things about Curt Gardiner! Not only is he a trusted professional, but also a genuine friend who truly cares about his clients. He takes the time to explain everything clearly, makes the process stress-free, and always looks out for what’s best for my family. You can tell he’s passionate about what he does, and it shows in his service. If you’re looking for someone knowledgeable, reliable, and personable, you should call Curt from state farm."
We responded:
"We truly appreciate your five-star review, Natasha. It’s always a pleasure working with our clients."
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Zach Jones

December 29, 2025

5  out of  5
rating by Zach Jones
"Best insurance agents and support in the game!"
We responded:
"Your five-star rating is greatly appreciated, Zach. Please don’t hesitate to reach out anytime."
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William Mckoy

December 13, 2025

5  out of  5
rating by William Mckoy
"The Best of the Best i have enjoy yall for these 6 years"
We responded:
"Your five-star review means a lot to our team, William. Thank you for choosing us and for sharing your experience."
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Hannah Hutchinson

December 12, 2025

5  out of  5
rating by Hannah Hutchinson
"Had the best experience today- Katy was amazing!! Needed renters insurance, took 10 minutes to set up and I was good to go. Would highly recommend!!"
We responded:
"Thanks for the amazing rating, Hannah! We’re glad we could make your experience smooth and stress-free."
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Fatima Khastkhoda

November 14, 2025

5  out of  5
rating by Fatima Khastkhoda
"Great experience with State Farm. I've been a home owner for 4 years (exactly 4 years tomorrow) and they helped me replace my roofing when I got hale damage. They also worked with me on a floor damage due to water heater breaking up. On top of that, their home insurance rates are better than any of their rivals I know."
We responded:
"We sincerely appreciate your wonderful rating, Fatima! Our team works hard to make insurance simple and stress-free, and it means a lot to know we succeeded. Don’t hesitate to reach out anytime—we’re here to help."
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Julie Roberts

November 7, 2025

5  out of  5
rating by Julie Roberts
"My conversation with Brandie Stallings today was both informative and enjoyable. Brandie explained my options and listened to my concerns. One of the best experiences i’ve had all year. I never leave reviews; however, i had to because she is that good."
We responded:
"Thank you so much for your 5-star rating, Julie! We’re thrilled to know you had a positive experience and appreciate your trust in our team."
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Reginald Gomes

November 7, 2025

5  out of  5
rating by Reginald Gomes
"Brandi helped me with the highest level of knowledge and professionalism. I truly recommend her for her friendly and caring attitude."
We responded:
"We truly appreciate your support and are so glad you’re satisfied with our service, Reginald. Your feedback keeps us motivated to keep doing our best every day!"
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Grace Gilly

November 7, 2025

5  out of  5
rating by Grace Gilly
"Kristy made it so easy to add me onto my husband’s car policy as well as getting me a life insurance policy! Friendly, professional, and knew her stuff."
We responded:
"It’s wonderful to hear that you had a great experience with our agency. We’re always here to help you with any of your insurance needs, Grace—thank you for choosing us!"
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Abdul-Bari Khan

November 7, 2025

5  out of  5
rating by Abdul-Bari Khan
"I have worked with Brandie for many years now, and happy that I do that. I found her responsive, supportive and customer focused. I connect with her on phone and email. I am happy to work with her and suggest others too."
We responded:
"Thanks a lot for the five stars, Abdul-Bari! It’s a joy to help you protect what matters, and we’re happy to be your insurance partner."
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Kennedy Joseph

November 7, 2025

5  out of  5
rating by Kennedy Joseph
"Wayne Cottrell State Farm has continued to serve my family well throughout the years. They are very responsive, and I can confirm that two of their employees (Kristy and Azira) are the bombs dot com!"
We responded:
"Thank you so much, Kennedy, for your wonderful review! We're delighted to hear that you had a positive experience with us and specifically want to shout out Azira for her outstanding service. Competency and responsiveness are key to our service philosophy, and we're thrilled that Azira exemplified these qualities."
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judy harrell

November 7, 2025

5  out of  5
rating by judy harrell
"Mary really helped me out. I got a better rate and the service was great!"
We responded:
"We truly appreciate your kind words and trust in us, Judy! It’s always a pleasure helping our clients find the right coverage and peace of mind."
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Nicole Holbrook

November 6, 2025

5  out of  5
rating by Nicole Holbrook
"Love working with Wayne Cottrell - State Farm office! Joy especially is amazing — she’s always on top of things and super quick to help with whatever I need. She really knows her stuff and actually cares. Makes thing so easy!"
We responded:
"Thank you so much for your support, Nicole! We’re thrilled to know Joy delivered the service you deserve and that you’re satisfied with your experience."
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Hannah Smith

November 5, 2025

5  out of  5
rating by Hannah Smith
"Staff is always nice and friendly. Had to make several changes to my renters insurance to comply with my apartment and Brianna was super helpful and patient with explaining the process!"
We responded:
"Your feedback means a lot to us, Hannah! We take pride in treating every client with care, honesty, and attention. Thank you for choosing our agency!"
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Matthew Dillon

November 5, 2025

5  out of  5
rating by Matthew Dillon
"Fast And Easy service."
We responded:
"We’re grateful for your five stars, Matthew! It’s our goal to make insurance simple and stress-free, and we’re glad we could help."
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Meredith Mclamb

October 30, 2025

5  out of  5
rating by Meredith Mclamb
"Kristin was great! Super helpful and made it easy to adjust my plan."
We responded:
"Your five-star review made our day, Meredith! Helping clients like you is why we do what we do. Thanks for being part of our insurance family."
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Jake Warren

October 27, 2025

5  out of  5
rating by Jake Warren
"Can’t thank Curt enough! Saved me quite a bit of money, but more importantly made the whole process so easy, convenient, and pleasant. Happy to work with him and appreciate everything he did."
We responded:
"Thank you for taking the time to share your positive experience, Jake! It’s always a pleasure helping our customers find the right coverage and value."
Profile photo of Randy Griffin

Randy Griffin

October 23, 2025

5  out of  5
rating by Randy Griffin
"I was shopping around for a new auto insurance policy and Curtis did a great job, saving me about $100 a month. I definitely recommend this state farm office for your insurance needs"
We responded:
"We’re grateful for your kind words and the opportunity to earn your trust, Randy—thank you so much!"
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Jeanna LeGrand

October 22, 2025

5  out of  5
rating by Jeanna LeGrand
"Thank you Brandie Stallings for your excellent guidance and customer service! I appreciate your friendly feedback and prompt response."
We responded:
"Your positive feedback brightened our day, Jeanna! Thanks for being a valued part of our agency."
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Kenneth Bailey

October 22, 2025

5  out of  5
rating by Kenneth Bailey
"Azira Taylor! 5 stars well respected person answer all to my satisfaction."
We responded:
"We’re thrilled to know you’re pleased with the care and attention you received, Kenneth—thank you!"
Profile photo of Oscar Avalos

Oscar Avalos

October 22, 2025

5  out of  5
rating by Oscar Avalos
"Curtis has helped me every step of the way in assessing my insurance needs, always providing very complete and quick responses to my needs. I will definitely recommend to use this office and its team, very professional and nice people"
We responded:
"Thank you for taking the time to share your experience, Oscar! We’re so happy you’re satisfied with our service."